Margaritaville Island Hotel FAQs

Margaritaville Island Hotel is at 131 The Island Drive, Pigeon Forge, Tennessee, 37863, inside The Island entertainment complex.

Check-in begins at 4:00 PM and check-out is at 11:00 AM; early check-in is possible if your room is ready.

Yes — an Island Destination Fee is applied per night and covers in-room high-speed WiFi, full rooftop pool and fitness center access, bell services, live entertainment, complimentary bottled water, and two welcome margaritas at the Chill Bar.

No — Margaritaville Island Hotel is not an all-inclusive property and rates do not include meals; the adjacent Margaritaville Island Inn is a separate property that may have different breakfast offerings.

Yes — on-site options include Margaritaville Restaurant, Fins Bar & Chill, the rooftop Chill Bar, and a Starbucks in the lobby.

In-room and public-area WiFi is included as part of the Island Destination Fee.

BookResorts agents are available 24/7 at +1 (888) 605-1350 to help with reservations and questions.

Reservations must be canceled at least 48 hours prior to arrival to receive a full refund of the first night's rate and tax deposit.

The hotel accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted for payment at check-in.

Yes — the property is marketed as family-friendly with family rooms and kid-friendly dining options, though the person making the reservation must meet the minimum check-in age.

The guest checking in and making the reservation must be at least 21 years old and present valid photo ID at check-in.

Multiple booking sites and the hotel's FAQ indicate children of all ages are welcome and can stay free with a parent, though specifics can vary by room and booking — confirm when you book.

Yes — the hotel's restaurants offer kid-friendly menu options suitable for families dining on property.

The rooftop pool is available to registered guests and includes a heated pool and hot tub; pool hours are Sunday–Thursday 7:00 AM–10:00 PM and Friday–Saturday 7:00 AM–11:00 PM.

Yes — strollers are allowed in common areas and dining venues, but large items may be subject to normal safety or space restrictions from staff.

Yes — The Island complex steps from the hotel has rides, the Great Smoky Mountain Wheel, the Alcatraz East Crime Museum, and other family attractions within walking distance.

St. Somewhere Spa offers full-service treatments and is open to hotel guests and day visitors; check with the spa for age restrictions on specific services.

Check-in starts at 4:00 PM and check-out is at 11:00 AM; early check-in may be available if your room is ready.

The minimum check-in age is 21, and the check-in guest must show a valid photo ID to confirm age.

The hotel offers uncovered self-parking and valet parking on site, typically each with an additional charge; parking policies and fees can vary, so confirm current rates directly with the hotel.

The hotel does not provide complimentary airport transportation; arrange private transfer or rental car from the nearest major airport.

The Island Destination Fee covers in-room high-speed WiFi, pool and fitness center access, bell services, live entertainment, complimentary bottled water, and two welcome margaritas at the Chill Bar, plus select discounts and offers through the concierge.

The hotel's own FAQ states the property is pet-friendly with a non-refundable pet fee per pet, per day and rules that dogs are not allowed in the pool area, but some third-party sites contradict this — please confirm the current pet policy with the hotel before booking.

Yes — meals and drinks from Fins Bar & Chill and the Chill Bar can be charged directly to your guest room.

Cash is not accepted for payment at check-in; a credit card, debit card, or other authorized form of payment plus photo ID may be required for incidentals.

You must cancel at least 48 hours before arrival to receive a full refund of the first night's rate and tax deposit.

The property offers Deluxe Room (1 King Bed) and Standard Room (2 Queen Beds).

Margaritaville Island Hotel has 129 rooms.

Yes — in-room high-speed WiFi is included as part of the Island Destination Fee.

Yes — rooms are described as featuring rainfall showers and in-room stone fireplaces.

The property is family-friendly and typically accommodates special requests, but availability for cribs or rollaway beds should be confirmed with the hotel in advance.

The hotel is ADA compliant; contact the hotel directly to request specific accessible-room features.

Specific room views are not guaranteed; request a preferred view when booking and check availability with the hotel.

Yes — BookResorts can book the Deluxe Room (1 King Bed) and Standard Room (2 Queen Beds) at Margaritaville Island Hotel and help with availability and rates.

No. Margaritaville Island Hotel is not an all-inclusive property and room rates do not include meals.

The hotel has Margaritaville Restaurant, Fins Bar & Chill, the rooftop Chill Bar, and a Starbucks in the lobby.

Margaritaville Restaurant is open Sunday–Thursday 11:00 AM–10:00 PM and Friday–Saturday 11:00 AM–11:00 PM.

Yes. Guests can charge meals and drinks from Fins Bar & Chill and the Chill Bar to their guest room.

No. The Chill Bar serves tropical drinks, beer and light fare such as sandwiches, salads, and nachos.

Yes. A Starbucks is located in the hotel lobby and operates roughly 7:00 AM–10:00 PM.

Yes. The property is family-friendly and its dining venues offer kid-friendly menu options.

Margaritaville Restaurant maintains a business-casual dress code; more casual venues like Fins Bar & Chill are relaxed.

The restaurant is not listed on OpenTable; contact the restaurant directly or check its website for reservation availability.

Yes. The hotel houses the St. Somewhere Spa, a full-service day spa located inside the property.

The spa is open Monday–Saturday 10:00 AM–8:00 PM and Sunday 10:00 AM–7:00 PM.

Yes. St. Somewhere Spa welcomes both overnight guests and local day visitors.

The spa's menu includes services such as the Volcano Hot Stone Massage, Couples Massage, facials, body scrubs, and signature manicures and pedicures.

The spa requires 24-hour cancellation notice; cancellations within 24 hours incur a 50% charge and no-shows are billed 100%.

Spa guests aged 21 and over receiving services may be offered a complimentary wine, LandShark Lager, or seasonal cocktail.

Yes. Spa guests enjoy complimentary valet parking as part of their visit to St. Somewhere Spa.

Yes. The Couples Massage is one of the signature treatments offered at St. Somewhere Spa.

Yes. Margaritaville Island Hotel features a single rooftop outdoor heated pool with a hot tub.

Rooftop pool hours are Sunday–Thursday 7:00 AM–10:00 PM and Friday–Saturday 7:00 AM–11:00 PM.

Yes. Private cabanas are available for hire on the rooftop pool deck.

Yes. The hotel is ADA compliant and provides a portable, motorized lift chair at the rooftop pool.

No. Dogs are not permitted in the pool area or in the pool under any circumstances.

Yes. The nightly Island Destination Fee covers full rooftop pool and fitness-center access for registered guests.

Yes. The rooftop pool deck and hot tub have been closed for renovation in past years during January through March; availability can vary by year.

The Chill Bar serves tropical drinks, beer and light fare such as sandwiches, salads and nachos.

Late May to late June and early August to early October are commonly recommended for outdoor tourist activities; late April–mid May and mid-September–mid October are also good for milder hiking weather.

The hot season runs roughly May 23 to September 22, with average daily highs above about 79°F and July being the warmest month.

The second and third weeks of October are typically the best time to see changing fall colors in the Smoky Mountains.

Yes. Summer (June–August) is hot, humid and the busiest season for attractions and outdoor activities.

Winter runs December through February with shorter daylight hours; conditions are cooler and outdoor hours are reduced compared with warmer months.

The drier season generally lasts from late August through early May, though weather and rainfall vary by month.

Driving to the Gatlinburg entrance of the national park typically takes about 15 minutes in light traffic and up to 45 minutes during peak season.

September is often the clearest month, with skies clear or partly cloudy about two-thirds of the time.

Margaritaville Island Hotel is at 131 The Island Drive, Pigeon Forge, Tennessee, 37863, inside The Island entertainment complex.

The nearest major airport is McGhee Tyson Airport (TYS), about a 55-minute drive; the hotel does not provide complimentary airport transportation.

The hotel offers on-site self-parking and valet parking, but third-party sites report differing information on charges, so confirm current parking fees directly with the hotel.

Yes, a local trolley/tram stop is in the immediate vicinity and can take you to shopping stops and nearby attractions.

Dollywood is roughly 5 miles from Margaritaville Island Hotel, making it an easy day trip by car.

The hotel is about 5–7 miles from the Great Smoky Mountains National Park entrance via the Parkway, with drive times typically 15–45 minutes depending on traffic.

The hotel's own FAQ states it is pet-friendly with a non-refundable pet fee per pet, per day; several third-party sites contradict this, so verify the current pet policy with the hotel before booking.

The guest checking in and making the reservation must be at least 21 years old and present valid photo ID at check-in.

Yes, EV charging stations are available on site.

The hotel is ADA compliant and provides a portable motorized lift chair for rooftop pool access; contact the hotel for additional accessibility details.

On-site options include a heated rooftop pool with hot tub, fire pits and private cabanas, a 24-hour fitness center, and the St. Somewhere Spa.

The rooftop pool is heated and has posted seasonal hours, but the pool deck has been closed for renovations in past Januaries through March; check current status with the hotel.

The St. Somewhere Spa offers massages, facials, nail and salon services, including signature treatments like the Volcano Hot Stone Massage and the Key Lime Margarita spa manicure and pedicure.

Yes, the St. Somewhere Spa welcomes both hotel guests and local day visitors.

On-site dining includes Margaritaville Restaurant, Fins Bar & Chill, the rooftop Chill Bar, and a Starbucks in the lobby.

The Island complex, Great Smoky Mountain Wheel, Alcatraz East Crime Museum, and several shops, rides and live music venues are steps away; Comedy Barn Theater and Pirates Voyage are short walks as well.

Yes, guests can charge meals and drinks from Fins Bar & Chill and the Chill Bar to their guest room.

Yes, family attractions within walking distance include The Island rides and fountain, the Great Smoky Mountain Wheel, and nearby museums and dinner theaters.

Yes, the hotel has a 24-hour fitness center with access included in the nightly Island Destination Fee.

Available venues include the Compass Rose Room ballroom, Riverfront Terrace, Island Show Fountain, Penthouse balcony, rooftop pool deck, Celebrity Suites wrap-around porch, and several private restaurant/event spaces.

The Compass Rose Room offers about 3,200 square feet of event space and is listed with a maximum capacity around 200 guests for receptions; capacity details vary by setup.

Yes — the Island Show Fountain and Riverfront Terrace are offered as outdoor ceremony locations beside the river and fountain.

Yes, the Celebrity Suites micro-wedding package includes a one-night stay and ceremony on the suite's porch for up to 12 guests, with package pricing noted on the hotel site.

Yes, the rooftop pool deck is listed as an option for vows or evening receptions with views of The Island and the Smoky Mountains; coordinate availability and food/beverage options with the events team.

Yes, the hotel provides on-site event specialists and wedding services to help plan ceremonies and receptions.

Yes — options include the Riverfront Terrace and 5 o'Clock Somewhere Patio & Bar, which can be reserved for private events and weddings.

Contact the hotel's events or sales team through the hotel website or ask the concierge for wedding and event planning details and available dates.

Check-in begins at 4:00 PM and check-out is at 11:00 AM; early check-in may be possible if the room is ready.

No — Margaritaville Island Hotel is not an all-inclusive property and room rates do not include meals, though a nearby Margaritaville Island Inn offers complimentary breakfast and the hotel has on-site dining and a Starbucks.

The property lists Deluxe Room (1 King Bed) and Standard Room (2 Queen Beds).

The Island Destination Fee covers in-room high-speed WiFi, full rooftop pool and fitness center access, bell services, live entertainment, complimentary bottled water, and two welcome margaritas at the Chill Bar, plus select discounts and concierge offers.

Reservations must be canceled 48 hours prior to arrival to receive a full refund of the first night's rate and tax deposit; check your confirmation for any specific terms.

The hotel accepts Visa, Mastercard, American Express and Discover; cash is not accepted and a credit card, debit card or cash deposit plus government photo ID may be required at check-in for incidentals.

In addition to room rates, expect the nightly Island Destination Fee and possible parking charges; confirm current amounts for parking and destination fees with the hotel or your booking agent.

Yes, the person making the reservation and checking in must be at least 21 years old and present valid photo ID at check-in.

The hotel's FAQ states a non-refundable pet fee is charged per pet, per day (one source lists $50 per pet per day), and dogs are not permitted in the pool area; because third-party sites conflict, confirm current pet rules and fees with the hotel before booking.

Yes — BookResorts is an independent travel agency that can book Margaritaville Island Hotel; you can reach BookResorts agents 24/7 at +1 (888) 605-1350 for assistance.